/* ==========================================================
   ZANDOS — SUPPORT CLIENT
   Marketplace Design System 2026
========================================================== */

:root {
    --support-bg: #191919;
    --support-surface: #111111;
    --support-soft: #242424;
    --support-text: #ffffff;
    --support-muted: #a0a0a0;
    --support-muted-soft: #747474;
    --support-border: #383838;
    --support-border-hover: #5b5b5b;
    --support-success: #91d7ad;
    --support-danger: #ff8b8b;
    --support-info: #9ab9ff;
}

* {
    box-sizing: border-box;
}

html,
body {
    margin: 0;
    min-height: 100%;
    background: var(--support-bg);
}

body {
    min-height: 100vh;
    overflow-x: hidden;
    color: var(--support-text);
    font-family: "Inter", sans-serif;
    -webkit-font-smoothing: antialiased;
}

.support-header,
.support-header *,
.support-main,
.support-main *,
.support-main *::before,
.support-main *::after {
    box-sizing: border-box;
}


/* ==========================================================
   HEADER
========================================================== */

.support-header {
    position: sticky;
    top: 0;
    z-index: 100;
    width: 100%;
    border-bottom: 1px solid #2d2d2d;
    background: rgba(17, 17, 17, .96);
    backdrop-filter: blur(14px);
}

.support-header-inner {
    display: flex;
    width: min(1240px, calc(100% - 48px));
    min-height: 68px;
    margin: 0 auto;
    align-items: center;
    justify-content: space-between;
}

.support-brand {
    color: var(--support-text);
    font-size: 18px;
    font-weight: 700;
    letter-spacing: -.5px;
    text-decoration: none;
}

.support-back-link {
    display: inline-flex;
    min-height: 36px;
    align-items: center;
    gap: 7px;
    padding: 0 13px;
    color: var(--support-muted);
    border: 1px solid var(--support-border);
    border-radius: 999px;
    background: transparent;
    font-size: 10px;
    font-weight: 500;
    text-decoration: none;
    transition: color .2s ease, border-color .2s ease;
}

.support-back-link:hover {
    color: var(--support-text);
    border-color: var(--support-border-hover);
}


/* ==========================================================
   MAIN / HERO
========================================================== */

.support-main {
    width: min(1120px, calc(100% - 48px));
    margin: 0 auto;
    padding: 54px 0 90px;
}

.support-main::before {
    display: none;
}

.support-hero {
    max-width: 720px;
    padding: 0 0 42px;
}

.support-eyebrow {
    display: none;
}

.support-hero h1 {
    max-width: 700px;
    margin: 0 0 10px;
    color: var(--support-text);
    font-size: 23px;
    font-weight: 500;
    line-height: 1.15;
    letter-spacing: -.75px;
}

.support-hero > p {
    max-width: 600px;
    margin: 0 0 22px;
    color: var(--support-muted);
    font-size: 12px;
    line-height: 1.55;
}


/* ==========================================================
   SEARCH
========================================================== */

.support-search {
    position: relative;
    width: 100%;
    max-width: 620px;
}

.support-search i {
    position: absolute;
    top: 50%;
    left: 16px;
    z-index: 2;
    color: var(--support-muted);
    font-size: 12px;
    pointer-events: none;
    transform: translateY(-50%);
}

.support-search input {
    width: 100%;
    height: 44px;
    padding: 0 16px 0 42px;
    color: var(--support-text);
    border: 1px solid var(--support-border);
    border-radius: 999px;
    outline: none;
    background: var(--support-surface);
    font-family: inherit;
    font-size: 12px;
    transition: border-color .2s ease;
}

.support-search input::placeholder {
    color: #707070;
}

.support-search input:hover {
    border-color: var(--support-border-hover);
}

.support-search input:focus {
    border-color: #ffffff;
}


/* ==========================================================
   HIDDEN STATES
========================================================== */

.support-order-context[hidden],
.support-section[hidden],
.support-form-section[hidden],
.support-success[hidden],
.support-category-card[hidden] {
    display: none !important;
}


/* ==========================================================
   ORDER CONTEXT
========================================================== */

.support-order-context {
    margin: 0 0 26px;
    padding: 20px;
    border: 1px solid var(--support-border);
    border-radius: 16px;
    background: var(--support-surface);
}

.support-order-context-header,
.support-form-heading {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 20px;
}

.support-order-context-header {
    margin-bottom: 16px;
}

.support-order-context-header h2,
.support-section-heading h2,
.support-form-heading h2 {
    margin: 0;
    color: var(--support-text);
    font-weight: 500;
    line-height: 1.25;
    letter-spacing: -.35px;
}

.support-order-context-header h2 {
    font-size: 16px;
}

.support-order-status {
    display: inline-flex;
    min-height: 27px;
    align-items: center;
    justify-content: center;
    padding: 0 10px;
    color: var(--support-muted);
    border: 1px solid var(--support-border);
    border-radius: 999px;
    background: var(--support-soft);
    font-size: 9px;
    font-weight: 600;
    white-space: nowrap;
}

.support-order-status[data-status="confirmed"] {
    color: var(--support-info);
}

.support-order-status[data-status="processing"],
.support-order-status[data-status="ready"] {
    color: #e7c77a;
}

.support-order-status[data-status="shipped"] {
    color: #85cedf;
}

.support-order-status[data-status="delivered"] {
    color: var(--support-success);
}

.support-order-status[data-status="cancelled"],
.support-order-status[data-status="refunded"] {
    color: var(--support-danger);
}

.support-order-summary {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 8px;
}

.support-order-summary > div {
    min-width: 0;
    padding: 11px 12px;
    border: 1px solid var(--support-border);
    border-radius: 10px;
    background: var(--support-soft);
}

.support-order-summary span {
    display: block;
    margin-bottom: 4px;
    color: var(--support-muted);
    font-size: 9px;
}

.support-order-summary strong {
    display: block;
    color: var(--support-text);
    font-size: 11px;
    font-weight: 600;
    overflow-wrap: anywhere;
}


/* ==========================================================
   CATEGORIES
========================================================== */

.support-section,
.support-form-section {
    position: relative;
    padding: 26px 0;
}

.support-section-heading {
    margin-bottom: 18px;
}

.support-section-heading h2 {
    font-size: 18px;
}

.support-category-grid {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 9px;
}

.support-category-card {
    display: flex;
    width: 100%;
    min-height: 82px;
    align-items: center;
    gap: 12px;
    padding: 13px 14px;
    color: inherit;
    border: 1px solid var(--support-border);
    border-radius: 12px;
    outline: none;
    background: var(--support-surface);
    font-family: inherit;
    text-align: left;
    cursor: pointer;
    transition:
        background .2s ease,
        border-color .2s ease,
        transform .2s ease;
}

.support-category-card::after {
    display: none;
}

.support-category-card:hover {
    border-color: var(--support-border-hover);
    background: var(--support-soft);
    transform: translateY(-1px);
}

.support-category-icon {
    display: grid;
    flex: 0 0 34px;
    width: 34px;
    height: 34px;
    place-items: center;
    color: var(--support-text);
    border-radius: 50%;
    background: var(--support-soft);
    font-size: 12px;
}

.support-category-card > div:last-child {
    min-width: 0;
}

.support-category-card strong {
    display: block;
    margin-bottom: 3px;
    color: var(--support-text);
    font-size: 11px;
    font-weight: 600;
}

.support-category-card span {
    display: block;
    color: var(--support-muted);
    font-size: 9px;
    line-height: 1.45;
}


/* ==========================================================
   FORM
========================================================== */

.support-form-section {
    margin-top: 12px;
    padding: 22px;
    border: 1px solid var(--support-border);
    border-radius: 16px;
    background: var(--support-surface);
}

.support-form-heading {
    margin-bottom: 22px;
}

.support-form-heading h2 {
    margin-bottom: 5px;
    font-size: 17px;
}

.support-form-heading p {
    max-width: 620px;
    margin: 0;
    color: var(--support-muted);
    font-size: 10px;
    line-height: 1.5;
}

.support-form-back-btn,
.support-primary-btn,
.support-secondary-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 7px;
    border-radius: 999px;
    font-family: inherit;
    font-size: 11px;
    font-weight: 600;
    cursor: pointer;
}

.support-form-back-btn {
    min-height: 36px;
    padding: 0 13px;
    color: var(--support-muted);
    border: 1px solid var(--support-border);
    background: transparent;
    white-space: nowrap;
}

.support-form-back-btn:hover {
    color: var(--support-text);
    border-color: var(--support-border-hover);
}

#supportForm {
    display: flex;
    flex-direction: column;
    gap: 16px;
}

.support-field {
    min-width: 0;
}

.support-field label {
    display: block;
    margin-bottom: 7px;
    color: #d0d0d0;
    font-size: 10px;
    font-weight: 500;
}

.support-field input,
.support-field select,
.support-field textarea {
    width: 100%;
    color: var(--support-text);
    border: 1px solid var(--support-border);
    border-radius: 10px;
    outline: none;
    background: var(--support-soft);
    font-family: inherit;
    font-size: 12px;
    transition: border-color .2s ease;
}

.support-field input,
.support-field select {
    height: 44px;
    padding: 0 13px;
}

.support-field textarea {
    min-height: 132px;
    padding: 12px 13px;
    line-height: 1.55;
    resize: vertical;
}

.support-field input::placeholder,
.support-field textarea::placeholder {
    color: #696969;
}

.support-field input:hover,
.support-field select:hover,
.support-field textarea:hover {
    border-color: var(--support-border-hover);
}

.support-field input:focus,
.support-field select:focus,
.support-field textarea:focus {
    border-color: #ffffff;
}

.support-field small {
    display: block;
    margin-top: 6px;
    color: var(--support-muted-soft);
    font-size: 9px;
    line-height: 1.45;
}


/* ==========================================================
   MESSAGES
========================================================== */

.support-message {
    display: none;
    margin-bottom: 17px;
    padding: 11px 13px;
    border: 1px solid var(--support-border);
    border-radius: 10px;
    background: var(--support-soft);
    font-size: 10px;
    line-height: 1.5;
}

.support-message.show {
    display: block;
}

.support-message.success {
    color: var(--support-success);
    border-color: #35654a;
}

.support-message.error {
    color: var(--support-danger);
    border-color: #713d3d;
}

.support-message.info {
    color: var(--support-info);
    border-color: #405477;
}


/* ==========================================================
   BUTTONS
========================================================== */

.support-form-actions {
    display: flex;
    align-items: center;
    justify-content: flex-end;
    gap: 9px;
    padding-top: 3px;
}

.support-primary-btn,
.support-secondary-btn {
    min-height: 44px;
    padding: 0 17px;
    text-decoration: none;
    transition:
        background .2s ease,
        color .2s ease,
        border-color .2s ease;
}

.support-primary-btn {
    color: #111111;
    border: 1px solid #ffffff;
    background: #ffffff;
}

.support-primary-btn:hover:not(:disabled) {
    color: #ffffff;
    background: transparent;
}

.support-primary-btn:disabled {
    opacity: .45;
    cursor: not-allowed;
}

.support-secondary-btn {
    color: var(--support-muted);
    border: 1px solid var(--support-border);
    background: transparent;
}

.support-secondary-btn:hover {
    color: var(--support-text);
    border-color: var(--support-border-hover);
}


/* ==========================================================
   SUCCESS
========================================================== */

.support-success {
    display: flex;
    min-height: 420px;
    align-items: center;
    justify-content: center;
    flex-direction: column;
    padding: 50px 20px;
    text-align: center;
}

.support-success-icon {
    display: grid;
    width: 48px;
    height: 48px;
    place-items: center;
    margin-bottom: 17px;
    color: var(--support-success);
    border: 1px solid #35654a;
    border-radius: 50%;
    background: var(--support-surface);
    font-size: 16px;
}

.support-success h2 {
    margin: 0 0 8px;
    color: var(--support-text);
    font-size: 19px;
    font-weight: 500;
    letter-spacing: -.4px;
}

.support-success p {
    max-width: 520px;
    margin: 0;
    color: var(--support-muted);
    font-size: 11px;
    line-height: 1.55;
}

#supportTicketNumber {
    display: block;
    margin-top: 16px;
    color: var(--support-text);
    font-size: 11px;
    font-weight: 600;
}

.support-success-actions {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 9px;
    margin-top: 22px;
}


/* ==========================================================
   ACCESSIBILITY
========================================================== */

.support-main button:focus-visible,
.support-main a:focus-visible,
.support-main input:focus-visible,
.support-main select:focus-visible,
.support-main textarea:focus-visible,
.support-back-link:focus-visible {
    outline: 2px solid #ffffff;
    outline-offset: 3px;
}


/* ==========================================================
   TABLET
========================================================== */

@media (max-width: 850px) {
    .support-category-grid {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}


/* ==========================================================
   MOBILE
========================================================== */

@media (max-width: 620px) {

    .support-header-inner,
    .support-main {
        width: calc(100% - 28px);
    }

    .support-header-inner {
        min-height: 58px;
    }

    .support-brand {
        font-size: 16px;
    }

    .support-back-link {
        width: 36px;
        height: 36px;
        min-height: 36px;
        padding: 0;
        font-size: 0;
    }

    .support-back-link i {
        font-size: 11px;
    }

    .support-main {
        padding: 30px 0 60px;
    }

    .support-hero {
        padding-bottom: 30px;
    }

    .support-hero h1 {
        font-size: 23px;
    }

    .support-hero > p {
        margin-bottom: 18px;
        font-size: 11px;
    }

    .support-search input {
        height: 42px;
    }

    .support-order-context {
        padding: 16px;
        border-radius: 14px;
    }

    .support-order-context-header,
    .support-form-heading {
        gap: 13px;
    }

    .support-order-summary {
        grid-template-columns: 1fr;
        gap: 7px;
    }

    .support-section,
    .support-form-section {
        padding-top: 20px;
        padding-bottom: 20px;
    }

    .support-section-heading {
        margin-bottom: 15px;
    }

    .support-section-heading h2 {
        font-size: 17px;
    }

    .support-category-grid {
        grid-template-columns: 1fr;
        gap: 8px;
    }

    .support-category-card {
        min-height: 70px;
        padding: 11px 12px;
        border-radius: 10px;
    }

    .support-category-icon {
        flex-basis: 32px;
        width: 32px;
        height: 32px;
        font-size: 11px;
    }

    .support-form-section {
        margin-top: 7px;
        padding: 17px 14px;
        border-radius: 14px;
    }

    .support-form-heading {
        flex-direction: column;
        margin-bottom: 19px;
    }

    .support-form-heading h2 {
        font-size: 16px;
    }

    #supportForm {
        gap: 14px;
    }

    .support-field textarea {
        min-height: 120px;
    }

    .support-form-actions,
    .support-success-actions {
        width: 100%;
        flex-direction: column-reverse;
    }

    .support-form-actions .support-primary-btn,
    .support-form-actions .support-secondary-btn,
    .support-success-actions .support-primary-btn,
    .support-success-actions .support-secondary-btn {
        width: 100%;
    }

    .support-success {
        min-height: 360px;
        padding: 38px 0;
    }

    .support-success h2 {
        font-size: 18px;
    }
}

@media (max-width: 380px) {

    .support-main,
    .support-header-inner {
        width: calc(100% - 24px);
    }
}


/* ==========================================================
   REDUCED MOTION
========================================================== */

@media (prefers-reduced-motion: reduce) {

    .support-main *,
    .support-main *::before,
    .support-main *::after,
    .support-back-link {
        animation-duration: .01ms !important;
        transition-duration: .01ms !important;
    }
}